Terms of Service.

1. Agreement to these Terms

These Terms of Service ("Terms") are between Accruu, LLC ("Accruu," "we," "us," or "our") and the person or business using our websites, submitting a project inquiry, accepting a free website offer, or purchasing services ("you" or "Customer").

By using our site, submitting information, approving a project, accepting a hosted website, creating an account, or paying for services, you agree to these Terms and our Privacy Policy. Hosted services are also subject to our Acceptable Use Policy.

2. Services

Accruu provides design, development, hosting, maintenance, support, cloud infrastructure, and related consulting services for websites, mobile apps, SaaS products, internal tools, and other digital products.

The exact services, timeline, pricing, deliverables, and responsibilities may be described in an order form, statement of work, invoice, email approval, dashboard checkout, or other written confirmation.

3. Project inquiries

Submitting a project inquiry does not create a paid engagement, guarantee acceptance, or obligate either party to start work. You agree that the information you provide is accurate and that we may contact you about your inquiry.

4. Free website offer

From time to time, Accruu may offer to design and build an initial website or website concept at no upfront cost. Unless we agree otherwise in writing:

• The free offer is limited to one initial website concept or first version for a business.
• The offer does not include paid third-party services, domains, premium plugins, stock assets, advertising spend, custom integrations, regulated compliance work, extensive revisions, or ongoing hosting and maintenance.
• We may decline, pause, or withdraw the offer for any reason, including fit, workload, suspected abuse, unlawful content, or violation of our Acceptable Use Policy.
• We may use reusable know-how, generic components, templates, processes, and development tools across projects.
• Ownership, transfer, launch, hosting, and ongoing maintenance are handled as described in these Terms or in a separate written agreement.

5. Hosting and maintenance

If you ask us to host, manage traffic, maintain, monitor, or update a website, you agree to the hosting and maintenance plan we approve with you. The current entry website hosting and maintenance offer is $25/month unless a different amount is stated in writing.

Hosting and maintenance may include reasonable hosting infrastructure, SSL setup, uptime monitoring, deployment support, small content updates, security patches, and maintenance work that we determine is appropriate for the plan. It does not include redesigns, major new features, paid ads, copywriting, SEO campaigns, custom integrations, emergency incident response caused by customer content or third-party changes, or work outside the approved plan unless we agree otherwise.

6. Customer responsibilities

• Provide accurate business information, access, content, credentials, approvals, and feedback when needed.
• Confirm that you have rights to all content, logos, images, trademarks, data, and materials you provide.
• Review deliverables before launch and promptly report issues.
• Comply with laws, platform rules, third-party terms, and our Acceptable Use Policy.
• Keep account credentials secure and notify us promptly of suspected unauthorized access.
• Maintain any required business licenses, consents, privacy notices, cookie notices, accessibility obligations, industry-specific compliance, and end-user terms for your own business.

7. Fees, billing, and cancellation

Fees are due as stated in the applicable invoice, checkout, or written agreement. Subscription fees are charged in advance unless stated otherwise. You authorize us and our payment processors to charge approved payment methods for recurring fees, taxes, and approved charges.

You may cancel a month-to-month hosting plan by giving notice before the next billing period unless a written agreement states a different cancellation term. Cancellation may result in site suspension, loss of hosted availability, or transfer requirements. Fees already paid are non-refundable unless we agree otherwise in writing or applicable law requires a refund.

8. Ownership and licenses

You retain ownership of your pre-existing business content, trademarks, logos, and materials. Accruu retains ownership of our pre-existing tools, code libraries, frameworks, templates, processes, know-how, and reusable components.

After you have paid all amounts due for a project, we grant you a non-exclusive license to use the final delivered website or software for your business. If a written agreement says deliverables are assigned to you, that agreement controls. Third-party software, open-source software, fonts, plugins, images, and services remain subject to their own licenses and terms.

9. Portfolio rights

Unless you tell us otherwise in writing, we may identify you as a customer and show non-confidential portions of completed work in our portfolio, marketing, proposals, and case studies.

10. Availability, backups, and support

We try to keep hosted services reliable, but we do not guarantee uninterrupted or error-free service. Downtime may occur because of maintenance, third-party providers, network issues, security events, customer content, DNS changes, force majeure, or other events outside our control.

We may keep backups or snapshots when supported by the plan and infrastructure, but you are responsible for maintaining independent copies of important business content unless a written agreement says otherwise.

11. Acceptable use and suspension

You must comply with our Acceptable Use Policy. We may suspend, limit, remove, or disable access to any site, content, account, or service if we believe it violates the policy, creates legal or security risk, disrupts infrastructure, harms users, or exposes Accruu or others to liability.

12. Third-party services

Projects may rely on third-party services such as domain registrars, DNS, cloud providers, payment processors, app stores, analytics, email, SMS, maps, AI providers, fonts, image libraries, and plugins. We are not responsible for third-party service outages, pricing, policy changes, rejection decisions, data practices, or failures.

13. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect confidential information and will use it only to perform or receive services, except where disclosure is required by law or the information becomes public through no fault of the receiving party.

14. Disclaimers

Except as expressly stated in a written agreement, services and deliverables are provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance to the maximum extent permitted by law.

15. Limitation of liability

To the maximum extent permitted by law, Accruu will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or lost-profit damages. Our total liability for claims relating to services is limited to the amount you paid to Accruu for the affected service during the three months before the event giving rise to the claim, or $100 if you did not pay us for the affected service.

16. Indemnity

You agree to defend, indemnify, and hold harmless Accruu from claims, damages, liabilities, costs, and expenses arising from your content, your business, your instructions, your violation of law, your breach of these Terms, or your use of the services.

17. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Venue for disputes will be in state or federal courts located in Texas unless a written agreement says otherwise.

18. Changes

We may update these Terms as our services change. The updated version will be posted with a new "Last updated" date. Continued use of our site or services after changes means you accept the updated Terms.

19. Contact

Accruu, LLC
Austin, Texas
support@accruu.io